Privacy Policy

Last updated: September 26, 2025

1. Information We Collect

At Always Roofing, we may collect the following types of information when you visit our website or use our services:

Personal Information

When you contact us for estimates, consultations, or services, we may collect:

  • Name and contact information (phone number, email address, mailing address)
  • Property information and service details
  • Communication preferences
  • Any other information you voluntarily provide

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and browser information
  • Pages visited and time spent on our site
  • Device and operating system information
  • Referral source information

2. How We Use Your Information

We use the information we collect to:

  • Provide roofing estimates, consultations, and services
  • Communicate with you about your projects and our services
  • Schedule appointments and service calls
  • Process payments and maintain business records
  • Improve our website and services
  • Send you information about our services (with your consent)
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

  • Service Providers: We may share information with trusted service providers who assist us in operating our business, such as payment processors or scheduling systems
  • Legal Requirements: We may disclose information when required by law, court order, or government request
  • Business Protection: We may share information to protect our rights, property, or safety, or that of our customers or others
  • Business Transfers: In the event of a merger, acquisition, or sale of our business, customer information may be transferred

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Improve website functionality

You can control cookie settings through your browser preferences.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Your Rights

You have the right to:

  • Access the personal information we have about you
  • Request correction of inaccurate information
  • Request deletion of your personal information (subject to legal requirements)
  • Opt out of marketing communications
  • Request information about how we use and share your data

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on our website with a new "Last updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Always Roofing
Phone: (816) 231-8282
Email: Contact us through our website contact form
Location: Kansas City, Missouri

By using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and sharing of your information as described herein.